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For The Benefit Of The Customers GCC Reduced Roaming Charges, Says CRA


For the benefit of telecom consumers in Qatar and the rest of GCC member states, The Communications Regulatory Authority (CRA) has coordinated the implementation of the second phase of the regulation on reducing roaming charges within the Gulf Cooperation Council (GCC).

The reduced roaming rates will be for the main services consumer need while travelling outside the country like receiving and making voice calls, sending SMS messages, and using mobile data throughout the GCC countries.

Receiving SMS messages while in roaming will remain free, the CRA said, adding that the decision aims at enhancing cooperation among GCC countries in the field of communication for the benefit of GCC consumers.

The CRA said this is the second phase of the rates reduction. Voice calls and SMS messages charges will further reduce on April 1, 2018. As for charges for mobile data services, these will further reduce in April each year until 2020, the CRA noted.

This year, mobile data charges have been reduced to QR3.094 per MByte from QR4.732 per MByte in 2016, reflecting a reduction of around 35%. Aside from that, this year has seen a reduction in the prices of the following services:

– Making local voice calls in the visited country was reduced to QR0.910 per minute from QAR 0.946 per minute compared to April 2016;

– Making voice calls to other GCC countries (including home country) was reduced to QR2.257 per minute from QR2.330 per minute compared to April 2016;

– Receiving voice calls was reduced to QR1.019 per minute from QR1.274 per minute compared to April 2016;

– Sending SMS was reduced to QR0.255 per SMS from QR0.291 per SMS compared to April 2016; and

– Receiving SMS messages while in roaming remains free.

“The CRA is continually engaging regional entities to collaborate and prepare not only for future technologies and infrastructure, but also to actively support all decisions that benefit consumers of communication services.

“The decision to reduce roaming charges in a phased manner ensures customer experience is improved through the ubiquitous availability of high quality affordable services,” said Faisal al-Shuaibi, the CRA’s official spokesperson.

It is worth mentioning that the prices caps are ceilings and the operators are free to compete by setting prices below these regulatory caps and can provide more attractive offers to the consumers.